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Want Better Patient-Centered Care? Create Better Internal Alignment First.

The healthcare industry is fighting an uphill battle. 1. As Baby Boomers retire in droves, high turnover rates and fierce competition for quality candidates are fierce, creating a unique and challenging staffing crisis .   Result : Health systems are losing their most ...

Consumers Want More from You. Learn to Exceed Expectations.

Things are changing quickly in the healthcare marketplace. It wasn’t long ago that patients were willing to abide by providers’ schedules to receive information and care, but paradigms have shifted.  Increased connected technology and rethought retail experiences have contr...

Three Steps to Smarter Internal Communications

Consistent, clear communication is a critical ingredient in organizational success. In industries where business conditions and compositions are ever-changing, clarity can be hard to come by, though. Hundreds or thousands of internal stakeholders with varying duties across dif...

Make the Most of Your Messaging

It’s hard enough to communicate with everyone who needs to hear from your organization in a timely manner. It’s another thing to do it in a way that resonates effectively.  -Different groups are looking for different messages from your organization that drive faith in your ...

Create a culture that lasts

Recruiting and retaining talent is a challenge in many industries right now. Global labor shortages are creating headaches for everyone from healthcare decision makers that can’t find enough medical staff members to manufacturers and installers who must fiercely compete for tr...

Building Value in an Age of Value-Based Reimbursement

“What do you do when your core revenue model is disrupted?” It’s a question healthcare industry decision-makers are struggling with every day. We’re in an age of “value-based” payment models stemming from factors such as passage of the ACA, a CMS focus on creating accountab...

Your Largest Employee Segment is About to Become Your Largest Customer Base

The healthcare industry has a serious staffing problem... which means it has many other problems, too. We need more doctors and nurses . By 2025, we may be 90,000 physicians short of meeting the industry’s needs. Retention is a real issue . The healthcare indus...

Communications Drive Business, Part 4 - Challenge: Catching the White Whale

The day of the big pitch has arrived. It’s that one customer who has been on your follow-up list for years. You’ve perfected your Power Point slides, you have all the collateral your company has produced in the last year, you have product samples and you just feel on.   Fa...

Communications Drive Business, Part 3 - Challenge: Employee Turnover

According to the U.S. Department of Labor, employee turnover is the highest it has been in 10 years, which is costing U.S. companies $160 billion per year . Breaking that down even further, a salaried worker making $60,000 per year will cost you approximately $45,000 to rep...

Communications Drive Business, Part 2 - Talent and Revenue Growth Top Your To-Do List

As the saying goes, for every business challenge, there is a communication opportunity. As illustrated in our “Communications Drive ... Life?” blog , communication is the foundation from which most things in life and in business are built. Without a solid strategy that come...

Communications Drive Business, Part 1 - Communications Drive ... Life.

Picture it: a daughter says to her dad, “On your way home, can you pick up poster board, some glue and magic markers?”   Later that evening when he presented two white poster boards, super glue and washable markers to his daughter, she said with some frustration, “Thanks, ...

Revisiting – and recommitting to – who we are

How did I get here?   I was standing in front of a good chunk of our clients. Almost all of our employees. And the person who hired me almost 18 years ago.   Jan. She was eating cake the day I came into interview. They had a birthday party that day…they mattered back...

Communications that drive… everything

In 2012 I proposed a concept to Jan, our founder, to transform our business over the next five years from a marketing communications agency to a business integration agency. I remember it like it was yesterday…   I remember having to explain the concept of an agency that b...

Think About It Podcast, Episode 8 - Sales & Marketing

On this episode of think about it, Jamie and Ryan talk about the need within any organization for good coordination between sales and marketing team members. Questions or comments? Reach out to  Jamie and Ryan   to continue the conversation! akhia communication's po...

Think About It Podcast, Episode 9 - Communications that Drive Business

On a special edition of Think About It, Jamie welcomes akhia communications' President and CEO Ben Brugler for a discussion on communications that drive business. Questions or comments? Reach out to  Jamie and Ben  to continue the conversation!

Think About It Podcast, Episode 7 - Social Media Strategy

On this edition of think about it, akhia communication's podcast about all things marketing, Ryan Stainbrook and Jamie Gyerman talk about the reasons why--or why not--for brands to be on social media. Questions or comments? Reach out to  Jamie and Ryan   to continue th...

Think About It Podcast, Episode 6 - Buzzword Buzzkill

Are buzzwords a buzzkill? Jamie and Ryan discuss some buzzwords that seem to run rampant during meetings, in emails and on conference calls. Questions or comments? Reach out to  Jamie and Ryan   to continue the conversation! akhia communication's podcast series "Thi...

Think About It Podcast, Episode 5 - Social Media Graveyard

This week, Jamie and Ryan visit the graveyard of past social media platforms and discuss what worked, what didn't and these particular platforms just didn't make it.   Questions or comments? Reach out to  Jamie and Ryan   to continue the conversation! akhia communic...

Think About It Podcast, Episode 4 - Tradeshow Treasures

This week, it's STILL trade show season! Jamie and Ryan talk tradeshow giveaways. What's useful? What isn't? Find out here: Questions or comments? Reach out to  Jamie and Ryan   to continue the conversation! akhia communication's podcast series "Think About It" feat...

Think About It Podcast, Episode 3 - Tradeshow Tips

This week, it's trade show season! Jamie and Ryan talk about strategies to get the most out of your investment in trade show attendance this year. Questions or comments? Reach out to  Jamie and Ryan   to continue the conversation! akhia communication's podcast serie...

Let's Think About the Buyer Journey

Generating leads is a common task marketing and sales teams are faced with, but with the changing media landscape, what is the best way to connect with prospects? B2B prospecting used to begin with cold calls, but catching someone on a landline at work is increasingly unlikel...

Think About It Podcast, Episode 2 - Chasing Tactics

This week, Jamie and Ryan talk about the importance of putting strategy before tactics. It's a conversation they're both passionate about. Tune in! Questions or comments? Reach out to Jamie and Ryan to continue the conversation! akhia communication's podcast seri...

Think About It Podcast, Episode 1 - Internal Communications Tools

This week, Jamie and Ryan break down several internal communications tools. Which work? Which don't? Listen to the episode to find out! Questions or comments? Reach out to Jamie and Ryan to continue the conversation! akhia communication's podcast series "Think Abo...

3 Questions to Ask Before Beginning a Media Relations Plan

There’s nothing more exciting than seeing your company, product or expert opinion included on the front page of the paper or national TV spot. Media coverage is invaluable, providing credibility to your brand and allowing your story to reach key audiences. When developing a ...