In fast-moving conversations, burnout often shows up not because people don’t care, but because they stop asking the right questions. In this episode of The Communicators, Ben shares how purposeful, well-timed questions can slow things down, uncover what’s really driving concern, and steer conversations toward clarity instead of conflict.
You’ll hear how a single question has helped him shift perspective, reduce tension, and guide conversations back to what actually matters, without escalating stress or misunderstanding.
What you'll learn: