Topic: Communication Trends (13)

I was picking my high school daughter up from school the other day. Not a lot has changed since I was in school – kids walking in groups, joking around. Guys in football jerseys. Band kids carrying ...

I have some shocking news for you: I am not very good at math. I know, I know. A communications professional that isn’t good at math. I’m jealous of those of us who can speak the universal language ...

Kindness. Who has time for that? I could make the case that we all have time for kindness. We make time for a lot of other things. We look for ways to improve our skillsets. Our physical states. Our ...

A short read today on the power of observation. We have spent a lot of time trying to determine ‘how we can help.’ When it comes to customer relationships, we are all constantly looking for ways to ...

I think you know I check out a lot of podcasts, read a lot of articles and generally try to stay on top of the trends our industry is dealing with daily. And do you want to know what almost everyone ...

In the ‘ben thinking’ email roundup, we’ve seen a lot of stories and trends around transparency. Everyone wants it. Employees want it. Companies want to have it. And communications consultants, like ...